The City of Johannesburg has a population of approximately 3.8 million made up primarily of a young population aged between 30 and 39 years. This total population translates into roughly 1.3 million households. 

Access to water remains fairly high with 96% of households in Johannesburg having access to basic water services in 2009. In 2010, the Blue Drop Certified Systems awarded the City a blue drop score of 98.4%, noting that the City of Joburg continues to manage drinking water within their area of jurisdiction with distinction.

The City of Johannesburg has a number of departments – structured into 13 sectors – each delivering key public services to the residents of Johannesburg. These sectors were the result of a new institutional restructuring aimed at enhanced delivery. 

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